Busy Living Property Care ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights under the Australian Privacy Principles.

What we collect

When you submit an enquiry or request a quote, we collect the details you provide — typically your name, phone number, email, suburb, address (if given), a description of the job and any photos you attach. If you call us, we may keep a written record of the conversation.

How we use it

Your information is used solely to respond to your enquiry, provide a quote, deliver the requested service, and communicate with you about your job. We do not sell or trade your details, and we do not use them for marketing unless you have opted in.

Who we share it with

We may share limited information with trusted service providers who help us operate our business — such as email delivery and scheduling tools — under confidentiality obligations. We may also disclose information where required by law.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Records are kept only for as long as reasonably needed for the purpose for which they were collected, or as required by law.

Your rights

You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us at support@busylivingpropertycare.com and we'll respond as soon as we reasonably can.

Cookies

This website uses only the technical cookies required for it to function. We don't currently run analytics or advertising cookies.

Changes

We may update this policy from time to time. The latest version will always be published on this page.

Privacy Policy